Politics of Privacy

Last update: 10/04/2023

1 - Introduction

Hotellaris.com values ​​the privacy of its users and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and share your personal information when using our website and services. By using our website and services, do you agree with the use of your personal information in accordance with this Privacy Policy.

2 - Information we collect

Information provided directly by you: When you register on our site or sign up to receive news and offers, we ask for information such as:

  • Full name;
  • Email address;
  • Password.

Information Collected Automatically: We may automatically collect information about your use of our services, such as:

  • Location data (optional);
  • Information about the device and browser you use;
  • Log data such as IP address, date and time of access, pages visited and duration of visit.
3 - How we use the information we collect

We use your personal information for the following purposes:

  • Provide, maintain and improve our services;
  • Personalize and improve your experience on our website;
  • Send you marketing communications, if you choose to receive them;
  • Respond to your questions and requests;
  • Comply with legal and regulatory obligations;
  • Protect the rights and interests of Hotellaris.com, our users and the public.
4 - Information sharing

We share your personal information with third parties in the following circumstances:

  • With our business partners, so that we can offer you the best travel-related services and offers;
  • With service providers who help us operate our website and services, such as hosting providers, data analytics, email marketing services and customer support services;
  • When required by law or to comply with regulatory obligations, such as in response to legal process, requests from government authorities, or to protect the rights and interests of Hotellaris.com, our users, and the public.
5 - Information security

We take appropriate security measures to protect your personal information from unauthorized access, misuse, alteration and destruction. However, no security system is foolproof and we cannot guarantee the absolute security of your information.

6 - Data retention

We retain your personal information for as long as necessary to provide our services, comply with our legal and regulatory obligations, and protect our legitimate rights and interests. You can request deletion of your personal information at any time by contacting us.

7 - Users' rights

You have the following rights in relation to your personal information:

  • Access: You have the right to request access to the personal information we hold about you;
  •  Rectification: If you believe that your personal information is incorrect or incomplete, you have the right to request its correction;
  •  Deletion: You have the right to request deletion of your personal information, subject to certain conditions established by law;
  •  Restriction of processing: In certain circumstances, you have the right to request restriction of processing of your personal information;
  •  Data portability: You have the right to request the transfer of your personal information to you or to a third party, when technically feasible;
  •  Objection: You have the right to object to the processing of your personal information in certain situations;
  •  Withdraw consent: If the processing of your personal information is based on your consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the means provided on our website.

8 - Changes to this policy

We may periodically update this Privacy Policy. When we make significant changes, we will let you know via email or via a notice on our website. Your continued use of our services after the changes are posted constitutes your acceptance of the updates.

9 - Contact

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us using the means provided on our website. We are committed to working with you to resolve any concerns you may have and to ensuring that your personal information is treated fairly and appropriately.

Thank you for choosing Hotellaris.com as your travel partner!

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